{"id":371,"date":"2022-03-18T18:05:18","date_gmt":"2022-03-18T17:05:18","guid":{"rendered":"https:\/\/v2022.labyrinthegalaxie.ca\/faq\/"},"modified":"2023-05-19T12:24:53","modified_gmt":"2023-05-19T10:24:53","slug":"faq","status":"publish","type":"page","link":"https:\/\/labyrinthegalaxie.ca\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"

[vc_row][vc_column][vc_column_text]<\/p>\n

FAQ<\/h1>\n

[\/vc_column_text][\/vc_column][\/vc_row][vc_row css=”.vc_custom_1647859629193{margin-bottom: 35px !important;}”][vc_column][vc_tta_accordion section_title_tag=”h5″ color=”green” c_icon=”chevron” c_position=”right” active_section=”0″][vc_tta_section title=”Is this an activity for the whole family?” tab_id=”1647855955514-719a8e40-922a”][vc_column_text]The labyrinth is a great activity to do with the whole family, especially for the 1 km and 2 km courses. The 5 km course of about 2.5 hours is too long for most young children, but perfect for your teenagers. As for the pick-your own activity, we strongly invite you to come and pick pumpkins with the kids and even the grandparents. By purchasing your ticket, you are confirming that you are able to undertake this activity with full knowledge of the facts. You agree to take an active role and adopt a preventive attitude for yourself and those around you. Ensure to bring water and snacks in sufficient quantities as well as sun protection and a hat![\/vc_column_text][\/vc_tta_section][vc_tta_section title=”Do we have to buy our tickets in advance?” tab_id=”1647855971725-1a3e432a-43ff”][vc_column_text]Yes, as no tickets will be sold on site.<\/strong>\u00a0Only ticket holders will have access to the site. Tickets can be purchased online here<\/a>.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”Can I change the date of my reservation?” tab_id=”1647856004868-73668862-d0d7″][vc_column_text]You may change the date of your reservation only if you have purchased the flex or weather option when you purchased your tickets. To do so simply log into our online ticket booth<\/a>.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”What happens if it rains or if thunderstorms are forecast?” tab_id=”1647855996007-4c693fb7-732d”][vc_column_text]Activities are held rain or shine, except in the event of a severe thunderstorm. Plan to bring a windbreaker or raincoat and possibly hiking boots or rain boots if cooler weather or rain is in the forecast. To find out if the event is taking place, check our Facebook page<\/a> for any cancellations from management.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”What happens if I am late to the site?” tab_id=”1647859420643-526437f6-7c30″][vc_column_text]We ask that you arrive at the Farm at least ten minutes prior to your departure. If you arrive late, by less than 30 minutes, we will have you leave as soon as it is safe and possible.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”What if some people in our group did not arrive in time for our reservation?” tab_id=”1647859427556-3b164166-fe80″][vc_column_text]All the people in a group must start the activity at the same time. You will have to wait for them or start the activity without them. If latecomers arrive 30 minutes or less after their reservation time, they will be allowed to leave as soon as we determine that it is safe and possible to do so. However, they will not be able to join you on the course.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”Is the site accessible to strollers and wheelchairs?” tab_id=”1647859440336-a8b3e7ea-6757″][vc_column_text]The course surface in the fields is not level and suitable for strollers or wheelchairs. We apologize for this, it is the nature of the activity. However, if you want to bring a baby, we strongly recommend a backpack style baby carrier or a single width all-terrain stroller if you would like to avoid a gym training session! \ud83d\ude09 .[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”Are pets allowed on site?” tab_id=”1647859449703-0488214f-476c”][vc_column_text]Pets (dogs, cats, etc.) are not allowed on the site for either the labyrinth or the pick-up. They cannot be left unattended in the car while you are doing the activity, as there is a danger of heat stroke, even with the windows open. We strongly recommend to leave the pets where they are most comfortable: at home! Only assistance dogs are permitted.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”Are there bathrooms in the refreshment area or in the maze?” tab_id=”1647859495178-f3ffa788-96fe”][vc_column_text]There are chemical toilets at the entrance to the site.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”Can I bring a picnic to eat on site?” tab_id=”1647859506120-b9acc823-0e3b”][vc_column_text]Yes, bring a blanket as there are no picnic tables. There will be bottled water available for purchase near the front desk.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”Can I take pictures, selfies or videos during my visit?” tab_id=”1647859517485-c94dee37-5ab7″][vc_column_text]Yes, in fact you are encouraged to do so. However, be sure not to hold up the group or linger in one place for more than a few minutes to avoid crowding. Feel free to share them with us on our Facebook and Instagram! ;-)[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”Is there parking nearby?” tab_id=”1647859530911-d34416f4-986f”][vc_column_text]Yes, there is free on-site parking for visitors during their visit.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”What prevention measures have been put in place for Covid-19?” tab_id=”1647859542669-4d914c4f-9ddd”][vc_column_text]The number of visitors per time slot has been adjusted to allow for the smooth and safe flow of visitors. Visitors are advised to change their reservations and not to come in if they have symptoms of Covid-19 or have been in contact with someone who has had Covid-19 in the past 5 days. Since the site is entirely outdoors, masks are not required.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”Is there lodging near the Labyrinthe Galaxie?” tab_id=”1647859563723-1c6af7c7-598e”][vc_column_text]Check the\u00a0Tourisme Mont\u00e9r\u00e9gie<\/a>\u00a0website for lodging offers in the area. There are some in Beloeil and Boucherville, near Sainte-Julie.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”Is Labyrinthe Galaxie easily accessible?” tab_id=”1647859575874-fba92c04-d4bc”][vc_column_text]Yes, it is located near highway 20, at 30 Mont\u00e9e 42 in Sainte-Julie. There is free parking on site for the duration of your visit.[\/vc_column_text][\/vc_tta_section][\/vc_tta_accordion][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"

[vc_row][vc_column][vc_column_text] FAQ [\/vc_column_text][\/vc_column][\/vc_row][vc_row css=”.vc_custom_1647859629193{margin-bottom: 35px !important;}”][vc_column][vc_tta_accordion section_title_tag=”h5″ color=”green” c_icon=”chevron” c_position=”right” active_section=”0″][vc_tta_section title=”Is this an activity for the whole family?” tab_id=”1647855955514-719a8e40-922a”][vc_column_text]The labyrinth is a great activity to do with the whole family, especially for the 1 km and 2 km courses. The 5 km course of about 2.5 hours is too long for most young children,…<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-371","page","type-page","status-publish","hentry","description-off"],"yoast_head":"\nFAQ - Labyrinthe Galaxie<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/labyrinthegalaxie.ca\/en\/faq\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ - Labyrinthe Galaxie\" \/>\n<meta property=\"og:description\" content=\"[vc_row][vc_column][vc_column_text] FAQ [\/vc_column_text][\/vc_column][\/vc_row][vc_row css=”.vc_custom_1647859629193{margin-bottom: 35px !important;}”][vc_column][vc_tta_accordion section_title_tag=”h5″ color=”green” c_icon=”chevron” c_position=”right” active_section=”0″][vc_tta_section title=”Is this an activity for the whole family?” tab_id=”1647855955514-719a8e40-922a”][vc_column_text]The labyrinth is a great activity to do with the whole family, especially for the 1 km and 2 km courses. 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